How it works

A clear path from order to proof

What happens at each stage, and what you'll see in your dashboard while it does.

1
Choose how to order
Ordering once? Quick Serve takes a single order with updates by email. Ordering regularly? Open a free firm account with your name, email, and phone; it works straight away and comes with a coupon on every order.
2
Place an order in seconds
Choose the city, enter who is being served and where, add your reference, and attach the documents. One flat price per city, shown before you submit.
3
Intake checks
We review the documents and the address. If something is missing or unclear, the case is marked as needing your action with a note explaining why.
4
Dispatch
A process server who covers the area takes the job. Up to three attempts are included; more only if you agree.
5
Attempts and updates
Every attempt is reported with the date, time, GPS location, and the server's notes. If the address is wrong we tell you straight away and can run a skip search.
6
Proof and billing
Once service is made, you receive the sworn affidavit or certificate of service, with the invoice and receipt. If service isn't possible, you receive an affidavit of attempted service listing every attempt.

Example case

Smith v. Northbay Holdings

CS-260914-0418

Vancouver · first attempt due Thu 9:12 amDue date met

Statuses

The statuses you'll see on a case

These are the actual statuses in the CanServe dashboard, so your team always knows what each one means.

Order received: The order and documents were received by CanServe intake.
Documents verified: Intake checked the documents, party details, and service address.
Skip search: We are searching online sources for the party's current address.
Assigned to process server: A licensed process server in the service area accepted the job.

Out for service: The process server is on the way to the service address.
Attempted — not served: A service attempt was made but the party could not be served. Another attempt is scheduled.
Bad address: The party is not at the service address (moved, vacant, or unknown). A new address is needed.
On hold — action required: Service is paused until the firm responds.

Served: The documents were served on the party.
Proof of service signed: The affidavit / proof of service was signed and is ready to download.
Proof filed with court: The proof of service was filed with the court.
Completed: Service is complete and all documents are available.

Order a single serve in seconds, or open a free firm account for 5% off every order and a dashboard for every serve.