Questions & answers

Law firms, legal departments, collection agencies, insurers, and public bodies in Canada. Sign up online and we'll review your firm before your account is switched on.

The name of the person or business to serve, the address (and a pin on the map), your matter reference, and the documents. Photos of the person help the server identify them.

Yes. Create a quotation PDF from the last step of an order. It holds the price for the period shown on the quotation.

Yes. In Quebec, originating applications are generally served by a bailiff, and we arrange that for you.

Choose Rush, Priority, or Standard when you order. Each speed has its own first-attempt promise, shown on our pricing page, and every case shows its due date.

The case is flagged as needing your action straight away, with the server's note. You can give a new address or add an address investigation.

You receive a declaration setting out every attempt. It's the record you'd use if you apply for substituted service.

GST, HST, or QST is charged according to the province on your firm's billing address. Our GST/HST number is printed on every invoice.

Pay invoices in your dashboard, or by Interac e-Transfer, cheque, or wire quoting the invoice number. Every payment gets a numbered receipt.

No. Court filing fees are passed through at cost and shown as a separate line.

Admins invite team members from Account admin → Team members, and choose who else is an admin.

Yes. Your team only ever sees your firm's cases, invoices, and activity.

Once we've approved your firm. You'll sign in at the customer portal with the email and password you chose.